--- title: Cookies description: Cookies are small pieces of text sent to your browser by a site you visit. They help the site recall info about your visit the next time you visit it. --- [Skip to content](https://help.pointerpro.com/cookies#main-content) [![Pointerpro-logo](https://help.pointerpro.com/hs-fs/hubfs/Pointerpro-logo.png?width=188&height=53&name=Pointerpro-logo.png)](https://pointerpro.com/) - [Pricing](https://pointerpro.com/pricing) - [Customer stories](https://pointerpro.com/case-studies) Open main navigation Close main navigation - [Pricing](https://pointerpro.com/pricing) - [Customer stories](https://pointerpro.com/case-studies) - [New here? Explore what Pointerpro can do](https://www.pointerpro.com/) [New here? Explore what Pointerpro can do](https://www.pointerpro.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.pointerpro.com/?hsLang=en) 2. [Management & Administration](https://help.pointerpro.com/management-administration?hsLang=en) 3. [GDPR compliance](https://help.pointerpro.com/management-administration?hsLang=en#gdpr-compliance) # Cookies ## Cookies are small pieces of text sent to your browser by a website you visit. They help the website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you. ##### You'll need this: - One of these Pointerpro plans: ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  Professional         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  Enterprise         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  ReportR         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  DistributR --- ##### On this help guide page: 1. [API](https://help.pointerpro.com/cookies#api) 2. [Survey APP](https://help.pointerpro.com/cookies#survey-app) 3. [Distribution Portal](https://help.pointerpro.com/cookies#distribution) 4. [Editor](https://help.pointerpro.com/cookies#editor) 5. [Cookies Subject to Change](https://help.pointerpro.com/cookies#change) 6. [Cookies Used in Our Services](https://help.pointerpro.com/cookies#cookies) 7. [Updating This Policy](https://help.pointerpro.com/cookies#updating) --- #### 1. API | **Cookie Name** | **Application** | **Purpose** | **Third Party** | | --- | --- | --- | --- | | utag\_main | RayGun | Error handling | No | | rguuid | RayGun | Error handling | No | | rguserid | RayGun | Error handling | No | | rgisanonymous | RayGun | Error handling | No | | rgfullname | RayGun | Error handling | No | | rgfirstname | RayGun | Error handling | No | | rgemail | RayGun | Error handling | No | #### 2. Survey App The survey app does not store cookies. #### 3. Distribution Portal | **Cookie Name** | **Application** | **Purpose** | **Third Party** | | --- | --- | --- | --- | | ac-api | Pointerpro | Authentication | No | #### 4. Editor | **Cookie Name** | **Application** | **Purpose** | **Third Party** | | --- | --- | --- | --- | | pp-api | Pointerpro | Authentication | No | | hssc | Hubspot | Support | No | | hssrc | Hubspot | Support | No | | \_hste | Hubspot | Support | No | | \_ga\_N9HXD71PJW | Google | Analytics | No | | \_gat\_UA-26878829-2 | Google | Analytics | No | | \_ga | Google | Analytics | No | | \_gel\_au | Google | Analytics | No | | -gid | Google | Analytics | No | | Ir\_b-gdwydf%2Fsurvey-anyplace-editor | LogRocket | Error handling | No | | Ir\_tabs-gwydf%2Fsurvey-anyplace-editor | LogRocket | Error handling | No | | Ir\_uf-gdwydf | LogRocket | Error handling | No | | \_uetsid | Bing | Analytics | No | | \_uetvid | Bing | Analytics | No | | hubspotutk | Hubspot | Support | No | | messagesUtk | Hubspot | Support | No | | \_capterra2\_session | Capterra | Analytics | Yes | | \_ga\_M5DGBDHG2R | Capterra | Analytics | Yes | #### 5. Cookies Subject to Change The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. #### 6. Cookies Used in Our Services In addition to using cookies on our platforms as described above, we also use cookies and other tracking technologies in connection with your access to and use of the products and services that we market for subscription on our Site.  #### 7. Updating This Policy We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the website constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the website. #### What's next? - Find out [what impact GDPR has on your questionnaires](https://help.pointerpro.com/migration/knowledge/what-impact-has-the-gdpr-on-your-surveys-heres-how-you-can-comply?hsLang=en) and if it’s necessary to make any changes. Learn what you can do and what Pointerpro is doing to help you create GDPR compliant questionnaires and protect the personal data of your respondents. - Discover [what updates were made in the Pointerpro tool](https://surveyanyplace.freshdesk.com/en/support/solutions/articles/35000076757-functionalities-available-in-the-survey-anyplace-tool-to-make-your-questionnaires-compliant)to make the software and your questionnaires GDPR proof: Data collection features: IP address & user agent are default on “nocollect”, Automatically add an “unsubscribe” link in your email invitations, Anonymizing responses and more. - Learn [how to make a GDPR compliant survey](https://help.pointerpro.com/migration/knowledge/functionalities-for-gdpr-compliant-questionnaires?hsLang=en) on our blog: When you’re using Pointerpro, you’re collecting and processing data. If that data can be used to identify an individual, it’s wise to make a few small updates in your questionnaires. #### Don't want to build it yourself? Contact our professional services team [![Banner\_professional services\_2026](https://help.pointerpro.com/hs-fs/hubfs/Banner_professional%20services_2026.png?width=670&height=264&name=Banner_professional%20services_2026.png)](https://calendly.com/anna-golumbovskaia-pointerpro/let-s-discuss-your-project)   - [Getting Started](https://help.pointerpro.com/getting-started?hsLang=en#main-content) - [Getting Started](https://help.pointerpro.com/getting-started?hsLang=en#getting-started) - [How To Guides](https://help.pointerpro.com/getting-started?hsLang=en#how-to-guides) - [Glossary](https://help.pointerpro.com/getting-started?hsLang=en#glossary) - [Build & Design](https://help.pointerpro.com/build-design?hsLang=en#main-content) - [Intro Screen & Final Screen](https://help.pointerpro.com/build-design?hsLang=en#intro-screen-final-screen) - [Question Types](https://help.pointerpro.com/build-design?hsLang=en#question-types) - [Media & Variables](https://help.pointerpro.com/build-design?hsLang=en#media-variables) - [Design your survey](https://help.pointerpro.com/build-design?hsLang=en#design-your-survey) - [Campaigns](https://help.pointerpro.com/build-design?hsLang=en#campaigns) - [FAQ](https://help.pointerpro.com/build-design?hsLang=en#faq) - [Extra Options](https://help.pointerpro.com/extra-options?hsLang=en#main-content) - [Text options](https://help.pointerpro.com/extra-options?hsLang=en#text-options) - [Question logic](https://help.pointerpro.com/extra-options?hsLang=en#question-logic) - [Custom scoring](https://help.pointerpro.com/extra-options?hsLang=en#custom-scoring) - [Quiz Options](https://help.pointerpro.com/extra-options?hsLang=en#quiz-options) - [Kiosk mode options](https://help.pointerpro.com/extra-options?hsLang=en#kiosk-mode-options) - [Data collection options](https://help.pointerpro.com/extra-options?hsLang=en#data-collection-options) - [Other options](https://help.pointerpro.com/extra-options?hsLang=en#other-options) - [Integrations & API](https://help.pointerpro.com/extra-options?hsLang=en#integrations-api) - [FAQ](https://help.pointerpro.com/extra-options?hsLang=en#faq) - [Share & Results](https://help.pointerpro.com/share-results?hsLang=en#main-content) - [Sharing your questionnaire](https://help.pointerpro.com/share-results?hsLang=en#sharing-your-questionnaire) - [View Results](https://help.pointerpro.com/share-results?hsLang=en#view-results) - [Results Dashboard](https://help.pointerpro.com/share-results?hsLang=en#results-dashboard) - [Uploading and Downloading Results](https://help.pointerpro.com/share-results?hsLang=en#uploading-and-downloading-results) - [FAQ](https://help.pointerpro.com/share-results?hsLang=en#faq) - [Report Builder](https://help.pointerpro.com/report-builder?hsLang=en#main-content) - [General](https://help.pointerpro.com/report-builder?hsLang=en#general) - [Widgets](https://help.pointerpro.com/report-builder?hsLang=en#widgets) - [Aggregate Reports](https://help.pointerpro.com/report-builder?hsLang=en#aggregate-reports) - [FAQ](https://help.pointerpro.com/report-builder?hsLang=en#faq) - [Legacy Report Builder \[deprecated\]](https://help.pointerpro.com/report-builder?hsLang=en#legacy-report-builder-deprecated) - [Dashboard Builder](https://help.pointerpro.com/dashboard-builder?hsLang=en#main-content) - [General](https://help.pointerpro.com/dashboard-builder?hsLang=en#general) - [Widgets items](https://help.pointerpro.com/dashboard-builder?hsLang=en#widgets-items) - [Distribution Portal](https://help.pointerpro.com/distribution-portal?hsLang=en#main-content) - [Configuration](https://help.pointerpro.com/distribution-portal?hsLang=en#configuration) - [Management & Administration](https://help.pointerpro.com/management-administration?hsLang=en#main-content) - [Account & Billing](https://help.pointerpro.com/management-administration?hsLang=en#account-billing) - [GDPR compliance](https://help.pointerpro.com/management-administration?hsLang=en#gdpr-compliance) - [FAQ](https://help.pointerpro.com/management-administration?hsLang=en#faq) [![Pointerpro-logo](https://help.pointerpro.com/hs-fs/hubfs/Pointerpro-logo.png?width=140&height=39&name=Pointerpro-logo.png "Pointerpro-logo")](http://pointerpro.com) Can't find what you're looking for? 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