How to get email notifications once a survey has been completed?

It is possible to get notified when a survey has been complete with the email notifications setting. When editing your survey, go to the Extra Options tab. Click Email notifications and toggle the button to turn on this feature. Click Apply.


The emails will be sent to the address that was used to login to Pointerpro.

Email notifications

When it's turned on, click Add email, and you'll be able to type in the email addresses. Click to add as many email addresses as you need. Make sure to Save changes when you're finished.

Email notifications - add email

Here's an example of how the email will appear:

Email notifications example

There’s a host of other options that you might find useful to enable in your survey.

What's next?

  • Geolocation - When it is important for you to know where the respondents take the survey, you can turn on Geolocation. When the location on the device is turned on, you will receive the location in your results and in your Notification Email.
  • Save contact details - If you're asking respondents for their personal information, use our save respondent details feature to build the contact list automatically.
  • Social media - When you turn on Social media options, respondents will be able to share or like your questionnaire on social media or share your Facebook page or website.
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