--- title: Idle timeout description: The Idle timeout counts the period of inactivity and returns the survey to the Intro Screen after a predefined period of time. Test drive it for free today👉 --- [Skip to content](https://help.pointerpro.com/idle-timeout#main-content) [![Pointerpro-logo](https://help.pointerpro.com/hs-fs/hubfs/Pointerpro-logo.png?width=188&height=53&name=Pointerpro-logo.png)](https://pointerpro.com/) - [Getting started](https://help.pointerpro.com/how-to-get-started-with-pointerpro) - [Pricing](https://pointerpro.com/pricing) - [Customer stories](https://pointerpro.com/case-studies) Open main navigation Close main navigation - [Getting started](https://help.pointerpro.com/how-to-get-started-with-pointerpro) - [Pricing](https://pointerpro.com/pricing) - [Customer stories](https://pointerpro.com/case-studies) - [New here? Explore what Pointerpro can do](https://www.pointerpro.com/) [New here? Explore what Pointerpro can do](https://www.pointerpro.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.pointerpro.com/?hsLang=en) 2. [Extra Options](https://help.pointerpro.com/extra-options?hsLang=en) 3. [Kiosk mode options](https://help.pointerpro.com/extra-options?hsLang=en#kiosk-mode-options) # Idle timeout ## The Idle timeout counts the period of inactivity and returns the survey to the Intro Screen after a predefined period of time. For example, when you put your survey or quiz on an unmanned iPad in a store, and you don’t want to leave the survey half-open when someone quits in the middle of the survey.  ##### You'll need this: - One of these Pointerpro plans: ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  Professional         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  Enterprise         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  ReportR         ![](https://assets.pointerpro.com/custom/help-guide/Pointerpro+icon+Orange.svg)  DistributR  --- ##### On this help guide page: 1. [Activate Idle Timeout](https://help.pointerpro.com/idle-timeout#activate) 2. [Enter the timeout value](https://help.pointerpro.com/idle-timeout#enter-value) --- #### 1. Activate Idle Timeout Go to the Extra Options tab. Scroll down to Kiosk mode options and click Idle timeout. ![idle-timeout](https://help.pointerpro.com/hs-fs/hubfs/idle-timeout.png?width=670&height=333&name=idle-timeout.png) #### 2. Enter the timeout value You will then see this box with the following options: ![idle-timeout](https://help.pointerpro.com/hs-fs/hubfs/idle-timeout.png?width=670&height=333&name=idle-timeout.png) When you toggle the button to activate this feature, you will then be able to choose the value in seconds. You can also choose to keep the data of an incomplete questionnaire by turning on save data before the questionnaire restarts. Make sure you click Save changes so all your changes will be saved! #### What's next? - [Kiosk mode](https://help.pointerpro.com/migration/knowledge/how-to-put-an-ipad-in-kiosk-mode?hsLang=en) - When you don't have the time or staff to operate your survey devices, such as a tablet, you can leave the tablet in kiosk mode at your event. Given that the questionnaire can automatically return to the Intro Screen, no staff is required.  - The [offline survey tool](https://help.pointerpro.com/migration/knowledge/offline-survey-tool?hsLang=en) is perfect when conducting a survey at an event, in restaurants and shops, or if you want to conduct street interviews or surveys. Our offline survey tool offers all the convenience of an online survey, but it works when your internet connection is unstable or even if there's no WIFI connection at all. - [Presentation view](https://help.pointerpro.com/migration/knowledge/presentation-view?hsLang=en): allows you to use your results in a presentation. You can easily switch between questions and show the answers and graphs in a clean and visual way to your audience. The Presentation view will use your colors and logo. You can also use it when you are polling your audience at an event and show the live results as they come in. - [Getting Started](https://help.pointerpro.com/getting-started?hsLang=en#main-content) - [Getting Started](https://help.pointerpro.com/getting-started?hsLang=en#getting-started) - [How To Guides](https://help.pointerpro.com/getting-started?hsLang=en#how-to-guides) - [Glossary](https://help.pointerpro.com/getting-started?hsLang=en#glossary) - [Build & Design](https://help.pointerpro.com/build-design?hsLang=en#main-content) - [Intro Screen & Final Screen](https://help.pointerpro.com/build-design?hsLang=en#intro-screen-final-screen) - [Question Types](https://help.pointerpro.com/build-design?hsLang=en#question-types) - [Media & Variables](https://help.pointerpro.com/build-design?hsLang=en#media-variables) - [Design your survey](https://help.pointerpro.com/build-design?hsLang=en#design-your-survey) - [Campaigns](https://help.pointerpro.com/build-design?hsLang=en#campaigns) - [FAQ](https://help.pointerpro.com/build-design?hsLang=en#faq) - [Extra Options](https://help.pointerpro.com/extra-options?hsLang=en#main-content) - [Text options](https://help.pointerpro.com/extra-options?hsLang=en#text-options) - [Question logic](https://help.pointerpro.com/extra-options?hsLang=en#question-logic) - [Custom scoring](https://help.pointerpro.com/extra-options?hsLang=en#custom-scoring) - [Quiz Options](https://help.pointerpro.com/extra-options?hsLang=en#quiz-options) - [Kiosk mode options](https://help.pointerpro.com/extra-options?hsLang=en#kiosk-mode-options) - [Data collection options](https://help.pointerpro.com/extra-options?hsLang=en#data-collection-options) - [Other options](https://help.pointerpro.com/extra-options?hsLang=en#other-options) - [Integrations & API](https://help.pointerpro.com/extra-options?hsLang=en#integrations-api) - [FAQ](https://help.pointerpro.com/extra-options?hsLang=en#faq) - [Share & Results](https://help.pointerpro.com/share-results?hsLang=en#main-content) - [Sharing your questionnaire](https://help.pointerpro.com/share-results?hsLang=en#sharing-your-questionnaire) - [View Results](https://help.pointerpro.com/share-results?hsLang=en#view-results) - [Results Dashboard](https://help.pointerpro.com/share-results?hsLang=en#results-dashboard) - [Uploading and Downloading Results](https://help.pointerpro.com/share-results?hsLang=en#uploading-and-downloading-results) - [FAQ](https://help.pointerpro.com/share-results?hsLang=en#faq) - [Report Builder](https://help.pointerpro.com/report-builder?hsLang=en#main-content) - [General](https://help.pointerpro.com/report-builder?hsLang=en#general) - [Widgets](https://help.pointerpro.com/report-builder?hsLang=en#widgets) - [Aggregate Reports](https://help.pointerpro.com/report-builder?hsLang=en#aggregate-reports) - [FAQ](https://help.pointerpro.com/report-builder?hsLang=en#faq) - [Legacy Report Builder \[deprecated\]](https://help.pointerpro.com/report-builder?hsLang=en#legacy-report-builder-deprecated) - [Dashboard Builder](https://help.pointerpro.com/dashboard-builder?hsLang=en#main-content) - [General](https://help.pointerpro.com/dashboard-builder?hsLang=en#general) - [Widgets items](https://help.pointerpro.com/dashboard-builder?hsLang=en#widgets-items) - [Distribution Portal](https://help.pointerpro.com/distribution-portal?hsLang=en#main-content) - [Configuration](https://help.pointerpro.com/distribution-portal?hsLang=en#configuration) - [Management & Administration](https://help.pointerpro.com/management-administration?hsLang=en#main-content) - [Account & Billing](https://help.pointerpro.com/management-administration?hsLang=en#account-billing) - [GDPR compliance](https://help.pointerpro.com/management-administration?hsLang=en#gdpr-compliance) - [FAQ](https://help.pointerpro.com/management-administration?hsLang=en#faq) [![Pointerpro-logo](https://help.pointerpro.com/hs-fs/hubfs/Pointerpro-logo.png?width=140&height=39&name=Pointerpro-logo.png "Pointerpro-logo")](http://pointerpro.com) Can't find what you're looking for? 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