Email notifications

Email notification feature allows you to receive a message every time the survey was completed. Enter your address and the address of colleagues who need to receive the messages as well.


This guide, will teach you:

  1. Activate email notifications
  2. Add recipients

1. Activate email notifications

Head to the Extra Options tab. Scroll down to Other options and click Email notifications. Now toggle the button to activate the feature.

Email notifications- activate email notification

2. Add recipients 

When it's turned on, click Add email and you'll be able to type in the address. Click to add as many addresses as you need. Make sure to Save changes when you're finished.

Email notifications-add recipients

The message you will receive will contain the respondent's information, the questionnaire questions and the answers the respondent selected.

Email notifications -example


If you want to write a custom message according to your respondent's answers then you should use email templates. You can send a message to  those who for example, scored full marks on the quiz and congratulate the top respondents! Also, if you're on the Enterprise plan or ReportR plan, you can send a message based on the value of a formula


When you use Save per question feature, every answer is saved as a partial response. If after 15 minutes the respondent has not returned to the survey to continue answering questions, the partial response will trigger the email notification. 

However, it’s possible to have duplicate records when a respondent takes 15 minutes to answer a question, which is why the same response can be emailed twice.

What's next?

  • Save contact details- If you're asking respondents for their personal information, use our save respondent details feature to build the contact list automatically.
  • Geolocation - When it is important for you to know where the respondents take the survey, you can turn on Geolocation. When the location on the device is turned on, you will receive the location in your results and in your Notification Email.
  • Question logic is a highly effective way to improve the flow of your questionnaire and tailor it to make it relevant to respondents. It allows you to specify which question to go to or go to the end of the questionnaire, based on the answer to a preceding question, quiz score, or contact data. Alternatively, you can decide to show or hide certain questions based on the criteria you set.

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