Simultaneous logins to the same account from multiple devices or by multiple users is possible by enabling the team management feature.
Simultaneous logins caused a lot of issues in the past, like loosing work that has been done on the survey or the report template by one person and was deleted by another one. This is why, if you do not have the team management feature, you will see the following warning message when you try to login to an account that you or your colleague is already logged in.
The second person can choose to continue, which will make the other active user automatically inactive, or to cancel the login, and they will return to the login page.
If you want to have more than one team members to work in the application at the same time, sign up for the Enterprise or ReportR plan. These plans have a team management feature that allows you to create accounts for all of your team members (or create multiple administrators) at a small additional cost. Please contact us for more information.