Media Library

Media Library allows you to save images that will be available for you to use in every survey or PDF in your account. This feature is used to host images on Pointerpro so you don't have to upload it anywhere else.


This guide will teach you:

  1. Upload your media
  2. Add media to your questionnaire or PDF report

1. Upload your media

Start by clicking on the drop-down menu on the top-right corner of the screen, and click Media Library.

Media Library- drop down menu

Now it's time to decide which folder you want to add the images to. You will see that there's already one folder named Uncategorized which you can keep for individual images. If you plan to add multiple images to a particular folder, you will first need to create a folder by clicking on the button Add Folder. Name the folder, and click Save and close.

Media Library- add folder

Now you can add the images by simply clicking the button Add image and choose your method of uploading the image (upload from your computer, copy-paste, or drag and drop them).


The maximum file size that can be uploaded to the Media library is 2 MB.

2. Add media to your questionnaire or PDF report

2.1 Use the Insert Image button 

2.2 Use the Add Media button

To add the image to your questionnaire or widget (for the personalized PDF reports), click on the Copy button to copy the image link.

Media Library- copy image link

Head back to the home page and click on the name of the questionnaire you're working on OR click the ReportR tab and select the respective PDF if you want to add the image to a PDF. You now have 2 options to add the images.

2.1 Use the Insert Image button

Go to the question you want to add the image to, click on the Insert Image icon and paste the link that you've copied in there. Click Insert and now your image will show up in the text.

Media Library- add image

Media Library- insert image by url

2.2 Use the Add Media button

Alternatively, you can click the button underneath the text box to Add media.

Media Library- add media button

When the file upload box appears, click to add a link and paste the copied image link into the text box.

Media Library- enter a url

What's next?

  • Adding media to your questions, like a picture, video, GIF, or audio file will make your questionnaire more entertaining. Respondents will be more likely to go all the way to the end of your questionnaire if you include something besides just the plain text question and answers. It will lower the drop-out rate because there's a lower chance they'll get bored.
  • The zoom functionality allows your respondents to open your pictures in a separate pop-up, allow them to see them in more detail. This is especially useful if you have a lot of pictures displayed on the same page or if the regular picture limits are not sufficient to display the details.

  • Upload an Extra Image File feature makes the questionnaire more interacting and engaging for your respondents by allowing them send you their own pictures. However adding a picture can't be made mandatory. If you want to make it mandatory, you'll need to use an Image Upload question type 

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