How to fix 'Rule contains empty field(s)' error?

Does the Not too fast! Rule contains empty field(s) error appear when you click Save Changes or Preview? Not to worry, this error has to do with either logic rules on Question logic, Outcomes or, Email templates. 

How to fix 'Rule contains empty field(s)' error?-empty fields error example

This guide will teach you:

  1. Question logic
  2. Outcomes
  3. Email templates

1. Question logic

For question logic, the error appears when there are empty fields. Make sure to check all fields of IF and THEN are filled in to make the error disappear.

How to fix 'Rule contains empty field(s)' error?- question logic

2. Outcomes

In outcomes, the error appears when the second one of Show this outcome is picked. Make sure to check all the fields are selected.

How to fix 'Rule contains empty field(s)' error?- outcomes

3. Email templates

For email templates, the error appears when the logic is not filled in. Make sure to check the question logic at the bottom of the email template is filled in.How to fix 'Rule contains empty field(s)' error?- email templates

What's next?

  • Question logic – use rules in your survey so that respondents are only shown questions that are relevant to them. Question logic allows you to specify which question to go to or go to the end of the questionnaire, based on the answer to a preceding question, quiz score, or contact data. Alternatively, you can decide to show or hide certain questions based on the criteria you set.
  • Final screen or outcome screen - Use the final screen to give a final message to your respondents, thank them for participating, give further instructions or leave some extra information such as your question block custom score table. Note that if you are planning to set up outcomes to show a variable final screen depending on conditions that you set, the outcome screen will be displayed instead of the final message screen discussed in this guide.
  • Email templates feature allows you to send emails to your respondents based on their selected answers or a quiz/survey score. This is a great way to keep your respondents engaged!
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