Save on exit feature makes sure the answers to the questionnaire are stored in case a respondent closes the browser before he completes the survey. You can turn on the Save and continue feature to let your respondents come back to the survey.
You have two options that can be used at the same time: Save on exit (the response will be stored when the respondent closes the window but does not complete the survey completely) or Save and continue (this option allows respondents to return to the questionnaire and continue from where they left off).
This guide will teach you:
1. Save on exit
Go to the Extra Options tab and scroll down to Other options.
Activate save on exit. Now all responses will be stored.
You can also activate this feature on intro screen. Activate this option if you ask for the name or email on the intro screen or even more information. If you don't gather any information on the intro screen, then there's no reason to activate this feature. The feature will start working from the first question when someone clicked 'start'.
When you use your survey in kiosk mode, turn off the feature to save on exit on the intro screen.
2. Save and continue
Activate the feature here to let the respondent return to complete the questionnaire and specify how many times they are allowed to return. You must have a contact list set up so that respondents will be allowed to return to complete the questionnaire.
When you send out your questionnaire, make sure the respondent is attached to the link in order that each respondent gets to see his/her answers from a previous time. You attach the respondent to the questionnaire by using the UID of each respondent in their survey: https://s.pointerpro.com/s/whrmwenq?rid=UID_e78gdk4
The "Save on Exit" button only displays when URL parameters are used. For mobile users, their responses will not be stored when they just close the survey on their mobile, though it does work on PC.