Save per question feature makes sure the answers to the questionnaire are stored in case a respondent closes the browser before he completes the survey. You can turn on the Save and continue feature to let your respondents come back to the survey.
You have two options that can be used at the same time: Save per question (the response will be stored when the respondent closes the window but does not complete the survey completely) or Save and continue (this option allows respondents to return to the questionnaire and continue from where they left off).
This guide will teach you:
1. Save per question
Go to the Extra Options tab and scroll down to Other options.
Activate save per question. Now all responses will be stored.
You can also activate this feature on intro screen. Activate this option if you ask for the name or email on the intro screen or even more information. If you don't gather any information on the intro screen, then there's no reason to activate this feature. The feature will start working from the first question when someone clicked 'start'.
When you use your survey in kiosk mode, turn off the feature to save per question on the intro screen.
2. Save and continue
Activate the feature here to let the respondent return to complete the questionnaire and specify how many times they are allowed to return. You must have a contact list set up so that respondents will be allowed to return to complete the questionnaire.
When you send out your questionnaire, make sure the respondent is attached to the link in order that each respondent gets to see his/her answers from a previous time. You attach the respondent to the questionnaire by using the UID of each respondent in their survey: https://s.pointerpro.com/s/whrmwenq?rid=UID_raAqUUrut
The "Save & exit" button only displays when URL parameters are used. For mobile users, their responses will not be stored when they just close the survey on their mobile, though it does work on PC.
When you use Save per question feature, every answer is saved as a partial response, but it is not pushed to your google sheet immediately. If after 15 minutes the respondent has not returned to the survey to continue answering questions, the partial response will be pushed to your google sheet.
However, it’s possible to have duplicate records when a respondent takes 15 minutes to answer a question, which is why the same response can be pushed to Google Sheets twice.