Charts View

The Charts view shows the results for each of your questions in a clean graph. You can choose to display your results using the Summary table, Pie, Bar, Donut or Line chart. This guide will show you how to use this view.



A chart is a graphical representation for data visualization, in which "the data is represented by symbols, such as bars, lines, or slices". A chart can represent tabular numeric data, functions or some kinds of quality structure and provides different info.

Make your own result page or dashboard by determining which questions you want to display and which filters you need. Learn how to customize your dashboard here. In this guide we'll discuss the following:

  1. How to find the Charts view
  2. Information about the questionnaire
  3. Charts for each question

1. How to find the Charts view

There are two ways to access the Results. You can click on the responses icon on the Home screen, or click the Results tab when you are editing your questionnaire.

Charts View- results tab

Charts View- results tab

Once you are viewing Results, click the Charts tab if you are in a different view.

Charts View

2. Information about the questionnaire

The top section of the page contains some more details and information about the survey.

Charts View- information about the survey


The Completion rate is the ratio between how many times the questionnaire was opened and how many times it was opened and completed. Here you can see whether or not people take the time to complete your questionnaire. If the completion rate is low, you may consider reducing the number of questions or adding more images.

You can choose to hide some of this information by clicking Options to edit the summary dashboard.

Charts View- options button

Click Edit summary and choose if you want to hide the number of responses, completion rate, average custom score or average duration.

Charts View- edit summary

If you have enabled Custom Scoring and have set up question blocks, you'll see the option to display the average score for each question block. Here's that option selected and see how the Question Block KPI scores and formula will appear on your dashboard.


Make sure you've given your question blocks titles so you'll know which results you're looking at!

Charts View- Edit Question Block and Formula KPIs

The gauge shows the max score of each question block but also the percentage of the average score.

Charts View- gauge charts

3. Charts for each question

Underneath the box containing the summary information, you'll see graphs for every question.

Charts View- charts for each question

Click on the arrow to access the drop-down menu, where you can choose a different graph format or choose to show the input that your respondents left you in the Additional Text.

Charts View- different charts dropdown menu

What's next?

Once you set up the Charts View, you will want to take a look at the following:

  • Insights view: contains various details and information about the survey, according to your settings. Insights view allows you to monitor a range of metrics that give you information about performance, platforms, browsers, views and completion rate.
  • Responses view: allows you to analyze the responses you have collected, how a particular respondent answered, the last slide and last question when save per question or save and continue is enabled. This is where device data and properties are included, if data collection setting is enabled.
  • Presentation view: allows you to use your results in a presentation. You can easily switch between questions and show the answers and graphs in a clean and visual way to your audience. The Presentation view will use your colors and logo. You can also use it when you are polling your audience at an event and show the live results as they come in.

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